Chat Support Specialist Job at Earls Plumbing & Drain Cleaning, Chicago, IL

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  • Earls Plumbing & Drain Cleaning
  • Chicago, IL

Job Description

This is a remote position.

Welcome to Earls Plumbing & Drain Cleaning! We are currently seeking a Chat Support Specialist to join our Customer Support team. If you have a passion for helping customers and providing excellent service, this role is perfect for you.

Location: United States (Remote)

Responsibilities:

  • Provide online chat support to customers in a timely and professional manner
  • Assist customers with inquiries, troubleshooting, and problem resolution
  • Ensure customer satisfaction by addressing their needs effectively
  • Collaborate with team members to improve overall customer support experience

Qualifications:

  • Excellent written communication skills
  • Strong customer service orientation
  • Ability to multitask and prioritize workload
  • Previous experience in a customer support role is a plus

If you are a proactive and detail-oriented individual with a passion for customer service, we want to hear from you! Apply now to join our dynamic team as a Chat Support Specialist.


Requirements

  • Excellent written communication skills
  • Strong customer service orientation
  • Ability to multitask and prioritize workload
  • Previous experience in a customer support role is a plus


Job Tags

Full time, Remote work,

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