Job Description

Job Title: ServiceNow Developer

Location: Charlotte, NC
Domain: Finance

Long Term Contract

Looking for W2 Candidates. No C2C

Key Responsibilities:

• Platform Leadership : Serve as a technical leader for the ServiceNow platform, overseeing architecture decisions, best practices, and overall platform governance.
• Solution Design & Development: Design, develop, and maintain complex workflows, business rules, client scripts, UI policies, and integrations within ServiceNow.
• Module Expertise: Lead implementations and enhancements across key ServiceNow modules (e.g., ITSM, ITOM, CMDB, HRSD, TSM, TNI, WSD, GRC).
• Integration: Design and develop secure integrations with third-party applications using REST, SOAP, MID servers, and integration hubs.
• Mentorship: Provide guidance and mentoring to junior developers and admins, conducting code reviews and promoting development standards.
• Collaboration: Work closely with product owners, business analysts, and stakeholders to translate business requirements into scalable ServiceNow solutions.
• Platform Optimization: Monitor system performance and identify opportunities for optimization, automation, and continuous improvement.
• Compliance: Ensure all solutions meet security and compliance requirements, including audit trails, access control, and change management protocols.

Required Qualifications:

• Experience in ServiceNow development.
• Deep knowledge of JavaScript, Glide API, and ServiceNow scripting (client-side and server-side).
• Proven experience implementing and customizing core modules (e.g., Incident, Problem, Change, CMDB, Service Catalog, Knowledge, Discovery).
• Experience integrating ServiceNow with other platforms and tools (e.g., Active Directory, Azure, Jira, Splunk, Salesforce).
• Understanding of Agile/Scrum development methodologies.
• Strong communication, leadership, and stakeholder management skills.

Preferred Qualifications:

• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• Experience with Flow Designer, Integration Hub, App Engine Studio, or custom app development.
• Knowledge of ITIL v4 principles and practices.
• Experience in Telecom domain

Best Regards:

Tanuja P
Phone: +1-469-649-1519
Email: tanuja@technipros.com

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