Job Description

Description

Overview

Agilysys, Inc. is an innovative software development company focused on transforming the guest experience by enhancing the quality of service through technology. Our solutions help customers win the guest recruitment battle, deepen guest engagement, and drive increased guest spending. Agilysys operates widely across North America and maintains additional sales and support offices in Singapore and Hong Kong. To learn more, visit www.agilysys.com.

Role Summary

As a Sales Engineer at Agilysys, your primary responsibility will be to support the Sales team as a trusted product leader throughout the sales process. You will proactively scope and assess the proper solution required to address customers’ requirements and recommend solutions that optimize value for both the customer and Agilysys.

Your duties will include:

• Product Demonstrations & Presentations
• Pre-Sales Support (Requirements Gathering, Solution Definition & RFP Responses)
• Company Promotion (Trade Shows & Conferences)
• Research & Development Support (Product Requirements & Opportunity Reviews)
• Maintain sales demo environment

Requirements for success:

• Bachelor’s degree preferred or equivalent combination of technical education and work experience
• 3-5 years of experience as a Sales Engineer or related customer-facing experience
• Expert knowledge of PMS (Property Management) systems
• Deep industry knowledge in the Hotel, Resort, Casino and/or Cruise, Food Service industries
• Coordinates closely with internal sales and service resources to align solution design with customer’s business requirements
• Opportunistically pursue and collaborate with sales to ensure these opportunities are effectively covered and advanced
• Exceptional verbal and written communication skills
• Enthusiastic personality and a passion for sales
• Travel up to 50%
   
   
  Additional Requirements

  Licensing Requirement: Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

  The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description, and the Company reserves the right to exercise its discretion to make such changes.

  Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regard to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

  EEO/AAP Employer M/F/V/D

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