Job Description

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The Life Alliance Organ Recovery Agency | LAORA Miami, FL is currently seeking a full time OPO Donor Family Advocate. The Organ Procurement Organization (OPO) Donor Family Advocate responds to potential organ donor referrals from hospitals. The OPO Donor Family Advocate interfaces with hospital staff to assess and influence case progression.  This position supports and educates the potential donor’s legal next-of-kin (NOK) regarding donation options.  The OPO Donor Family Advocate conducts discussion of authorization by donor designation (i.e., first-person authorization via the donor registry, when applicable) or requests authorization for donation from legal NOK.  This position assists with Hospital Development strategies and activities to improve the donation process.

CORE JOB FUNCTIONS                                                                                           

• Immediately responds in person to referral notifications, rapid on-site identification and clinical/social evaluation of potential donors and participates in the discussion of authorization by donor designation (when applicable) or request for authorization for donation from legal next of kin, in all Donor Service Area Hospitals within the confines of: Dade, Monroe, Broward, Collier, Palm Beach, St. Lucie counties and the Commonwealth of the Bahamas.  (Over 90 hospitals).

• Completes accurate and timely documentation of donor-related activities in computerized confidential donor record and forms according to established policies and procedures.

• Participates in notification of, and interaction with, administrator on-call and triage coordinator as appropriate and according to established policies and procedures.

• Assists with responses to entire LAORA service area to perform job functions via personal automobile.

• Attends and participates in conference calls and organizational meetings as directed.

• Supports families as needed to complete chart documentation, case follow up, projects and assignments.

• Successfully completes Dual Advocacy training and implements techniques.

• Participates in annual or biennial approach training and implements updated techniques.

• Maintains confidentiality of donor and recipient information according to established policies and procedures. Interacts with other DFA, DMC, TC, AOC, and HD roles for information exchange regarding case activity and management. Interacts with After Care Coordinators to provide information regarding family/donor specifics, as appropriate.

• Submits research for professional meetings and publications regarding family support activities, as appropriate.

• Stays current in transplant related trends through pursuit of educational opportunities and participation in national organizations (UNOS, AOPO, NATCO, etc.).

• Participates in continuous quality improvement and/or research projects

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                    

Education:

Bachelor’s degree in relevant field

Certification and Licensing:

CPTC, Credential as RN, CRT, Foreign MD, EMT or Paramedic preferred.

Experience:

Minimum 2 year of relevant experience

Knowledge, Skills and Attitudes:

• Ability to recognize, analyze, and solve a variety of problems.

• Ability to exercise sound judgment in making critical decisions.

• Ability to communicate effectively in both oral and written form.

• Ability to handle difficult and stressful situations with professional composure.

• Ability to maintain effective interpersonal relationships.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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