Job Description

The Building People are recruiting for a Director, Mission Support Services and Workforce Transformation . This position will lead and carry out the strategic and tactical implementation of a portfolio of work in the Mission Support Services & WTOD business line. The Director is the primary lead and company representative for all business and client relationships, personnel management, and product oversight within his or her portfolio. He/she will be expected to operate with autonomy and minimal oversight and will report directly to the Vice President of the business unit, or acting Lead for the business unit. The Director is responsible for driving business growth by identifying and pursuing new opportunities, building relationships with clients and partners, and developing strategies to increase revenue within target markets of DOD, VA, DHS, NASA, and/or GSA. The Mission Support Service business unit provides critical professional services support to its federal clients to support the execution of their agency’s mission.

This position would direct the organization to ensure the attainment of financial and operational goals within the business unit in support of the company’s overall financial and strategic objectives.

The Director will also guide and mentor program management and individual contributors within the portfolio. This role is also responsible for planning, developing and directing a number of projects concurrently, marketing and business development activities, growing the company’s credibility in the Mission Support Services & WTOD Delivery environment and working closely with the firm’s Leadership to ensure The Building People corporate goals and guidelines are maintained. Establishes budgets, short- and long-range objectives and criteria for monitoring progress and measuring success. Administers the organization’s policies through subordinate managers and directs and coordinates activities of more than one contract (or one more complex and larger contract). Selects, develops, and evaluates personnel to ensure the efficient operation of the division/business unit.

Client Relationship Management and Marketing:

• Actively involved in client marketing activities, cross selling The Building People services available beyond scope requirements for the future.
• Develop and manage client relationships within the market sector or sectors associated with your group.
• Maintain The Building People industry reputation by always conducting business in a courteous and professional manner
• Be closely involved in the proposal process. Tasks include delivering presentations, negotiating fees to perform projects of a certain scope, reviewing and approving written proposal documents, and obtaining authorized signatures on contracts.

Business Planning and Accounting:

• Develops short term as well as long term business development strategies for the assigned market sector.
• Constantly reviews work in progress and future work to ensure that employees assigned to your group remain busy and profitable. Communicate relevant information promptly to Leadership.
• Oversee a variety of contracts at various stages to ensure deadlines are met, budgets are monitored, variances are explained, and profitability and quality is on target.
• Assist with collections of accounts receivable on current and past projects as needed, mediating between The Building People A/R department and the Client Project Manager.
• Responsible for profitable completion of projects.

Understanding technical issues of each project and managing activities including:

• Terms of Agreement.
• Changes in agreed scope.
• Meeting established goals and schedule requirements for projects consistent with contract agreements.
• Establish personnel and financial resources for the project.
• Monitor project progress and billings versus budget through regular meetings with Principals.
• Manage and direct employees assigned to projects. Monitor progress of work and take appropriate action when team performance deviates from established plan.
• Ensure The Building People quality standards are met.
• Coordinate design review, verify that the quality of work and design are as agreed.
• Ensure deadlines and schedules are met and strive to complete the project to the full satisfaction of the client and within the established budget and schedule.
• Obtain field data by conducting field visits to project sites both in state and out of state. Documents existing conditions. May require overnight travel.
• Solve standard engineering problems.
• Communicate with clients or architects to resolve issues with engineering designs.
• Obtain knowledge of building and energy codes and stay current with code changes.
• Work with senior real estate professionals to determine the most appropriate concept for the various solutions being designed or redesigned.
• Perform various technical calculations as well as operate various software packages related to various portions of the real estate solutions.
• Perform research and write reports.

Team Management:

• Interview and recruit employees as required. In conjunction with the senior leadership, assist in the selection of staff. Conduct employee performance appraisals, sets goals associated with the performance process, conducts disciplinary actions, and terminations as required.
• Provide training and technical mentoring of staff to facilitate growth within their career/profession and to further the goals of the firm.
• Ensure The Building People policies and procedures are fairly and consistently followed.
• Develop tools for staff as needed to ensure efficient workflows and a high level of quality and increase in employee productivity
• Regularly review software tools for relevance and applicability.
• Maintain general team management resources and tools to ensure efficient operation, staffing projections, task management, etc.

The ideal Candidate:

• Possess a professional demeanor along with excellent presentation skills.
• Always maintains composure; able to think quickly and respond appropriately during stressful situations.
• Has well-developed business development skills.
• Can make quick decisions and effectively implement actions related to decisions.
• Has excellent interpersonal skills and ability to positively interact with staff at every level of the organization.
• Can build an effective team and facilitate team spirit.
• Capable of resolving conflicts independently.
• Must have strong leadership, problem-solving and excellent communication skills

Required Experience

• 15 years’ experience in consulting, advisory and professional support services including with DOD, DHS, and/or GSA clients and managing projects independently including developing plans and specifications
• Experience and leadership in these areas specifically in the Federal Government Portfolio; ideally in contracts with an awarded value of $10M.

Preferred Education

• Master’s degree or MBA
• Professional Certifications
• Must keep current through continuing education

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