Job Description

**Company Background**

Wedekind Motors Inc. is a trusted automotive dealership based in Schenectady, NY, with a strong history of serving customers across New York and beyond. We are committed to providing high-quality vehicles, auto services, and financing solutions. Our reputation is built on professionalism, integrity, and a dedication to delivering outstanding customer care.

This is a Work From Home Job

**Roles and Responsibilities**

* Provide accurate information on vehicles, financing options, and service appointments.
* Assist customers with scheduling test drives, service visits, and general inquiries.
* Address and resolve customer concerns in a timely, professional manner.
* Update customer records in the CRM system with accuracy.
* Work closely with sales, service, and financing departments to ensure smooth customer experiences.
* Represent Wedekind Motors with a positive and customer-focused attitude at all times.

**Skills and Experience Needed**

* Excellent written and verbal communication skills.
* Strong problem-solving and conflict-resolution skills.
* Ability to multitask and stay organized in a remote work environment.
* Proficiency with CRM software, Microsoft Office, and online communication tools.
* A customer-first mindset with a strong commitment to service excellence.

**Duration**

* Full-time, ongoing position.

**Pay**

* Competitive hourly pay, based on experience.
* Compensation structure: Fixed hourly contract.

**Work Arrangement**

* Remote position.

**Preferred Location of Applicants**

* While the role is remote, applicants based in **UNITED STATES** are preferred.

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